Sync does not become available to me on my computer when the iPhone is connected. It did ... Show all »
Sync does not become available to me on my computer when the iPhone is connected. It did download what the phone had but it will not go the other way. That is why I am asking...
I deleted all of my music from my iphone6 to make space to upgrade the OS. I ended up inadvertently wiping out all of the itunes stored music from my imac( 21.5 inch, mid 2010) in the process. Can I restore my music from Time Machine?
Yes you can restore your music library from your TM backup. TM should not be ... Show all »
Yes you can restore your music library from your TM backup. TM should not be setup to backup networked EHDs, as it's not really designed to do so. While some have had success experience has shown me that backing up network drives is unreliable at best with Time Machine.
Apple does not offer a free trial for a family plan. You can either switch to a family pl... Show all »
Apple does not offer a free trial for a family plan. You can either switch to a family plan now and add the family member or they can sign up for their own free trial. Once both free trials are up then you can switch to a family plan.
im trying to start family sharing for first time to share apple music but it asks for payment method and o dont want to put my credit card on file
I'm sorry. But if you want to set up Family Sharing, you have play by Apple's rules... Show all »
I'm sorry. But if you want to set up Family Sharing, you have play by Apple's rules, which means you have put a credit card on file.
I keep my music files on an external drive, once I have added the songs to my iPod Classic are they saved on my computer as well? I don’t have a lot of space on my computer and transferring songs has left me with even less space on my computer.
Ideally you would have things set up so that starting iTunes with the external offline do... Show all »
Ideally you would have things set up so that starting iTunes with the external offline doesn't cause you any problems, and you would have a backup of your iTunes library and other important data on another drive. Syncing your iPod has no impact on the files on your computer. You add songs to your iTunes library. Whether or not you then add them to the iPod won't change how much storage is being used on the internal and external drives.
Check under iTunes (Mac) or Edit (Win) > Preferences > Advanced and look at the location of the media folder. Is where you think it should be on the external drive or has it been reset to the internal drive? If it is wrong change it back to your preferred location, consolidate the library (File > Library > Consolidate Files), then delete the now redundant media folder on the internal drive.
The music app no longer rotates to horizontal. I honestly don't recall when that changed.... Show all »
The music app no longer rotates to horizontal. I honestly don't recall when that changed.
It seems that a playli... Show all »
It seems that a playlist you use while sleeping will stop unexpectedly which interrupts your sleep. The Music application has stopped responding and you have to force close the Music app and restart the playlist. I'd want that fixed as well and I'm happy to help.
Force an app to close on your iPhone, iPad, or iPod touch -- First, force close the Music application if it's open, then -- Restart your iPhone, iPad, or iPod touch -- Restart your iPhone. Once it's returned to the Home screen, test the issue.
How to back up your iPhone, iPad, and iPod touch -- If restarting your phone didn't resolve the issue, please be sure to have a fresh backup to keep your personal information safe. In order to back up your Health data, the backup needs to be encrypted. iCloud does this automatically, but iTunes doesn't. If you'd like to use iTunes to back up your phone, refer to this article: About encrypted backups in iTunes
How to check the storage on your iPhone, iPad, and iPod touch -- Go to Settings > General > iPhone Storage.After the list populates, scroll down to the Music application, then tap "Offload App". Once the application has been removed, reinstall it again and test. (If you subscribe to Apple Music, any music you've downloaded for offline playing will need to be downloaded again.)
If you can't update or restore your iPhone, iPad, or iPod touch -- If offloading isn't available, follow the steps in this article. Even though the title of the article isn't specific to your issue, the section titled "Put your device in recovery mode and set it up again" will walk you through all the steps to reinstall the iOS software on your device. Test the issue once your phone has returned to the Home screen.
Let me know how that goes.