Frozen

Frozen

How do I restart my phone when it's frozen

iPhonehowapple Replyed • 1 subscribed • 1 replies • 1416 views • 2018-02-08 02:04 • May belong to these tags

i down loaded an itunes update, now my iphone 5 has frozen with the logo of itunes and now i cant use my phone, please help

iPhonehowapple Replyed • 1 subscribed • 1 replies • 777 views • 2018-02-02 02:07 • May belong to these tags

iPad mini 2 frozen cannot reboot

iPadhowapple Replyed • 1 subscribed • 1 replies • 539 views • 2018-01-19 20:04 • May belong to these tags

My iPhone 7 is frozen with the message "allow this device to access photos and videos" on the screen. Will not allow a reboot of any kind. Any suggestions?

iPhonehowapple Replyed • 1 subscribed • 1 replies • 7897 views • 2018-01-17 02:05 • May belong to these tags

Firefox frozen by virus tab

Mac OS & System Softwarehowapple Replyed • 1 subscribed • 1 replies • 655 views • 2018-01-12 08:05 • May belong to these tags

ipod frozen wont restartgives me screen with lead and itune logo but no option

Othershowapple Replyed • 1 subscribed • 1 replies • 721 views • 2018-01-10 08:04 • May belong to these tags

iPhone SE has a frozen purple blob front screen

iPhonehowapple Replyed • 1 subscribed • 1 replies • 557 views • 2018-01-02 02:05 • May belong to these tags

My iPhone 7 Plus has my contact list frozen

iPhonehowapple Replyed • 1 subscribed • 1 replies • 537 views • 2017-12-31 08:06 • May belong to these tags

Why is my I phone screen frozen and I can't shut it off

iPhonehowapple Replyed • 1 subscribed • 1 replies • 511 views • 2017-12-27 02:05 • May belong to these tags

IPad Air 2 will not restore - frozen with iTunes link

iPadhowapple Replyed • 1 subscribed • 1 replies • 545 views • 2017-12-23 14:59 • May belong to these tags

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howapple

howapple Answers the question • 2017-12-23 14:59 • 1 replies Not interested

IPad Air 2 will not restore - frozen with iTunes link

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Now trying FORCE RECOVERY as per the instructions I just found in another thread -

Show all »

Now trying FORCE RECOVERY as per the instructions I just found in another thread -

I'm doing this on my Mac so it's not so squirrley... 

 

FORCE IPAD INTO RECOVERY MODE

 

1. Turn off iPad

 

2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)

 

3. Plug USB cable into computer's USB port

 

4. Hold Home button down and plug the other end of cable into docking port.

 

DO NOT RELEASE BUTTON until you see picture of iTunes and plug

 

5. Release Home button.

 

ON COMPUTER

 

6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes

 

7. Select "Restore iPad"...

 

Note:

 

1. Data will be lost if you do not have backup

 

2. You must follow step 1 to step 4 VERY CLOSELY.

 

howapple

howapple Answers the question • 2017-12-31 08:06 • 1 replies Not interested

My iPhone 7 Plus has my contact list frozen

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Are you syncing your contacts with iCloud? Should be this case, try to sign out from iClo... Show all »


Are you syncing your contacts with iCloud? Should be this case, try to sign out from iCloud, wait a few seconds, then sign back in.  Test it.

 

Try also a forced restart of your iP7+ (press and hold volume down and power buttons, untill the Apple Logo appears, then release the two buttons). Test again.

 

Please let me know how it goes.

Regards

Giulio

howapple

howapple Answers the question • 2018-01-02 02:05 • 1 replies Not interested

iPhone SE has a frozen purple blob front screen

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Try a forced restart:  Press and hold both power and home buttons, for almost 10-15 ... Show all »


Try a forced restart:  Press and hold both power and home buttons, for almost 10-15 seconds, untill the Apple Logo appears, then release the buttons.  Wait for the device to restart.

If everything is ok, then make a full backup of that device. 

If the purple blob still shows on the screen, have your wife's iphone inspected at the nearest Apple Store.

Regards

Giulio


Hey, equez58!

Thanks for the updated information. Show all »

Hey, equez58!

Thanks for the updated information. 

Since you're running into an error when trying to update and restore, the next thing I can recommend is going through If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support. If the steps there still haven't solved the issue, check out Get help with iOS update and restore errors - Apple Support.

Should you still have trouble, please reach out to Apple Support directly for additional assistance. You can do that here: Contact Apple Support.

Have a great day!
howapple

howapple Answers the question • 2018-01-12 08:05 • 1 replies Not interested

Firefox frozen by virus tab

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Try 'Command + Option + Esc' on keyboard to open the force quit. Highlight 'Firefox' and ... Show all »


Try 'Command + Option + Esc' on keyboard to open the force quit. Highlight 'Firefox' and choose 'Force Quit' button (twice).

 

After it closed hold 'Option' on keyboard and click on 'Firefox' icon. Choose 'Start in Safe Mode'. Go to 'History > Clear Recent History' and make 'Everything' is in the dropdown. After this you can 'Quit' the app and it should be normal.

howapple

howapple Answers the question • 2018-01-19 20:04 • 1 replies Not interested

iPad mini 2 frozen cannot reboot

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Thank you for that it was most helpful - I was not using an official charging cable so I ... Show all »


Thank you for that it was most helpful - I was not using an official charging cable so I tried it with one and it's now working fine!


The phone's gone into recovery mode (Show all »


The phone's gone into recovery mode (If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support), tou need to connect it by its cable to your computer's iTunes, that should let you reset the phone and you can restore/resync your content to it

howapple

howapple Answers the question • 2018-02-08 02:04 • 1 replies Not interested

How do I restart my phone when it's frozen

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Hold the power and home button simultaneously until it powers off.


Hold the power and home button simultaneously until it powers off.

How do I restart my phone when it's frozen

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iPhonehowapple Replyed • 1 subscribed • 1 replies • 1416 views • 2018-02-08 02:04 • May belong to these tags

i down loaded an itunes update, now my iphone 5 has frozen with the logo of itunes and now i cant use my phone, please help

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iPhonehowapple Replyed • 1 subscribed • 1 replies • 777 views • 2018-02-02 02:07 • May belong to these tags

iPad mini 2 frozen cannot reboot

Reply

iPadhowapple Replyed • 1 subscribed • 1 replies • 539 views • 2018-01-19 20:04 • May belong to these tags

Firefox frozen by virus tab

Reply

Mac OS & System Softwarehowapple Replyed • 1 subscribed • 1 replies • 655 views • 2018-01-12 08:05 • May belong to these tags

ipod frozen wont restartgives me screen with lead and itune logo but no option

Reply

Othershowapple Replyed • 1 subscribed • 1 replies • 721 views • 2018-01-10 08:04 • May belong to these tags

iPhone SE has a frozen purple blob front screen

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iPhonehowapple Replyed • 1 subscribed • 1 replies • 557 views • 2018-01-02 02:05 • May belong to these tags

My iPhone 7 Plus has my contact list frozen

Reply

iPhonehowapple Replyed • 1 subscribed • 1 replies • 537 views • 2017-12-31 08:06 • May belong to these tags

Why is my I phone screen frozen and I can't shut it off

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iPhonehowapple Replyed • 1 subscribed • 1 replies • 511 views • 2017-12-27 02:05 • May belong to these tags

IPad Air 2 will not restore - frozen with iTunes link

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iPadhowapple Replyed • 1 subscribed • 1 replies • 545 views • 2017-12-23 14:59 • May belong to these tags