iCloud issues after upgrading to El Capitan
I thank anyone in advance for help with this issue. I have an older MacBook Pro (13 in, 2.5 GHz Intel i5, 8GB 1333 MHz DDR3)) and I recent upgraded from Yosemite to El Capitan (10.11.4). I went to open my iTunes application and when I did, it said that "Your iCloud Music Library session has expired" and requested my Apple ID and password. I entered the information and hit okay. The spinning thinking icon appears and at that point nothing else happens. I work with other programs, but nothing ever changes with iTunes. I ended up force quitting it (though it did not say not responding in the Force Quit menu). I restarted the computer, checked for updates, and tried again with the same results.
I went online and tried to login to iCloud through a browser and it worked perfectly. My other devices (iPad and iPhone) both work okay, so I do not think it is an issue with log in information.
I then went to Systems Preferences to try to log in to the iCloud through that icon. When I click on the iCloud icon in System Preferences, I got the spinning multi-colored wheel and again it froze the program. No menus ever popped up. When I had to force quit Systems Preferences, it did say that the app was not responding.
I would like to be able to get to my music, podcasts, and device management. Any help would be appreciated.
No result found
howapple - hello
Backup all files before proceeding
Option + Go - Library
Preferences - find the com.apple.itunes.plist
Move that to the trash but do not delete it
See if iTunes works normally