Help..Cannot login to Message & F/Time!

I have a 2015 macbook pro & a 27” imac both using macOS Sierra version 10.12.6.


But this week for some reason I have been unable to Imessage or F/Time from either, but I can iMessage & F/T from my Iphone no problem to others people, but as  said nothing from both computers.


I have tried to Login to iMessages with my details, I have gone through usual means e.g. opened up Messages, Preference, Accounts and entered my Apple ID & P/word to authenticate it multiple time which is very frustrating but to no avail, just the error message occurs during authentication: Your Apple ID or Password was incorrect, but they where definitely correct.

I have now subsequently changed the password to try & see if this will help, but still no good. I can sign into Apple accounts using my ID & new PW with no problem but not the 2 items above.

Verification codes between iPhone & MacBook recognised when requested but MacBook iMessage & F/T  logins are still not recognised keeps saying the error message.


Any ideas would be gratefully appreciated to get them both up & working again!



MacBook Pro with Retina display
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Greetings, Gazzataf!

Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue logging into FaceTime and Messages on your MacBook Pro and iMac and I am happy to help! I recommend taking a look at this article with the steps to follow If you can't sign in to your iMessage account or FaceTime on your Mac. This will give you the best steps from Apple to try on both computers to resolve your issues.


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