Finder keeps freezing when I try to access/rename/copy files or folders over network

Hi there, thank you for your help.

 

My finder keeps freezing whenever I try to access/rename/copy files or folders over network.

I ran ETRECHECK and got their report below if it helps (Below).

Basically when I try renaming, copying or moving files over the network or sometimes (rarely) locally on my computer, I get the spinning beach ball of death, a terrible thing I might add.

There is something else that happens is that besides freezing finder some apps also freeze and I endup having to hard reboot the computer.

 

Please let me know if you have any insights that might help.

 

Thank you in advance!

 

ETRECHECK INFO:

EtreCheck version: 3.4.6 (460)

Runtime: 3:31

Performance: Good

 

Hardware Information:

    MacBook Pro (Retina, 13-inch, Late 2013)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro11,1

    1 2,4 GHz Intel Core i5 (i5-4258U) CPU: 2-core

    8 GB RAM Not upgradeable

        BANK 0/DIMM0

            4 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1600 MHz ok

    Handoff/Airdrop2: supported

    Wireless:  en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 333

    iCloud Quota: 33 MB available (Low!)

 

Video Information:

    Intel Iris - VRAM: 1536 MB

        Color LCD 2560 x 1600

        U28E590 1920 x 1080 @ 30 Hz

 

Disk Information:

    APPLE SSD SD0256F disk0: (251 GB) (Solid State - TRIM: Yes)

    [Show SMART report]

        EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

        (disk0s2) <not mounted>  [APFS Container]: 250.79 GB

 

USB Information:

     USB30Bus

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple, Inc. Keyboard Hub

            Microsoft Microsoft Wireless Optical Mouse® 1.00

            Apple Inc. Apple Keyboard

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Virtual disks:

    Macintosh HD (disk1s1 - APFS) /  [Startup]: 250.79 GB (52.99 GB free)

        Physical disk: disk0s2 250.79 GB (52.99 GB free)

    (disk1s2) <not mounted>  [Preboot]: 250.79 GB

        Physical disk: disk0s2 250.79 GB

    (disk1s3) <not mounted>  [Recovery]: 250.79 GB

        Physical disk: disk0s2 250.79 GB

    (disk1s4) /private/var/vm  [VM]: 250.79 GB

        Physical disk: disk0s2 250.79 GB

 

System Software:

    macOS High Sierra  10.13.2 (17C205) - Time since boot: less than an hour

 

Configuration files:

    /etc/hosts - Count: 8 - Corrupt!

 

Gatekeeper:

    Mac App Store and identified developers

 

Possible adware:

    Adware: ~/Library/LaunchAgents/com.spigot.ApplicationManager.plist

    One possible adware file found. [Remove/Report]

 

Clean up:

    com.adobe.ARM.[...].plist

        /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto

        Executable not found!

    ~/Library/LaunchAgents/com.skype.skype.shareagent.plist

        /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareage nt.bundle/Contents/MacOS/com.skype.skype.shareagent

        Executable not found!

    2 orphan files found. [Clean up]

 

Kernel Extensions:

        /Applications/Parallels Desktop.app

    [not loaded]    com.parallels.kext.hypervisor (10.3.0 29227 - SDK 10.7) [Lookup]

    [not loaded]    com.parallels.kext.netbridge (10.3.0 29227 - SDK 10.7) [Lookup]

    [not loaded]    com.parallels.kext.usbconnect (10.3.0 29227 - SDK 10.7) [Lookup]

    [not loaded]    com.parallels.kext.vnic (10.3.0 29227 - SDK 10.7) [Lookup]

 

        /Library/Application Support/VirtualBox

    [not loaded]    org.virtualbox.kext.VBoxDrv (4.3.18) [Lookup]

    [not loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.18) [Lookup]

    [not loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.18) [Lookup]

    [not loaded]    org.virtualbox.kext.VBoxUSB (4.3.18) [Lookup]

 

        /System/Library/Extensions

    [not loaded]    com.wacom.kext.pentablet (Pen Tablet 5.3.5-4 - SDK 10.9) [Lookup]

 

Startup Items:

    MAMP: Path: /Library/StartupItems/MAMP

    Startup items no longer function in OS X Yosemite or later

 

System Launch Agents:

    [not loaded]    8 Apple tasks

    [loaded]    178 Apple tasks

    [running]    104 Apple tasks

 

System Launch Daemons:

    [not loaded]    37 Apple tasks

    [loaded]    188 Apple tasks

    [running]    107 Apple tasks

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-07-21) [Lookup]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

    [running]    com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-11-27) [Lookup]

    [not loaded]    com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-22) [Lookup]

    [running]    com.diebold.warsaw.user.plist (? 951b4e8c a29cc25a - installed 2017-06-01) [Lookup]

    [failed]    com.extensis.FMCore.plist (Extensis - installed 2018-01-09) [Lookup]

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

    [loaded]    com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-22) [Lookup]

    [loaded]    com.oracle.java.Java-Updater.plist (? b91c4620 72ac4dde - installed 2017-11-03) [Lookup]

    [loaded]    com.paragon.updater.plist (Paragon Software GmbH - installed 2015-03-30) [Lookup]

    [not loaded]    com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-12-23) [Lookup]

    [not loaded]    com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-12-23) [Lookup]

    [running]    com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2017-12-05) [Lookup]

    [running]    com.wacom.pentablet.plist (Wacom Technology Corp. - installed 2014-08-20) [Lookup]

    [not loaded]    com.xamarin.mtvs.buildserver.plist (? d010fc8d 3f53d04b - installed 2015-05-08) [Lookup]

    [loaded]    org.chromium.chromoting.plist (Shell Script 81572da9 - installed 2017-10-23) [Lookup]

 

Launch Daemons:

    [not loaded]    PT.updd.plist (? 0 ? - installed 2017-04-09) [Lookup]

    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

    [loaded]    com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-11-27) [Lookup]

    [running]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-22) [Lookup]

    [loaded]    com.adobe.fpsaud.plist (? 2afb3af7 bda8713f - installed 2016-06-13) [Lookup]

    [loaded]    com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-12-01)

    [running]    com.diebold.warsaw.plist (? be1144d8 a29cc25a - installed 2017-06-01) [Lookup]

    [loaded]    com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) [Lookup]

    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-22) [Lookup]

    [loaded]    com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-01-17) [Lookup]

    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-09-06) [Lookup]

    [loaded]    com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-12-18) [Lookup]

    [not loaded]    com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-12-23) [Lookup]

    [running]    com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2017-11-12) [Lookup]

    [not loaded]    org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2014-11-20) [Lookup]

 

User Launch Agents:

    [loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-07-21) [Lookup]

    [failed]    com.adobe.ARM.[...].plist (? 560d19c8 0 - installed 2014-05-07) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!

    [loaded]    com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-22) [Lookup]

    [loaded]    com.bittorrent.uTorrent.plist (BitTorrent, Inc - installed 2016-05-05) [Lookup]

    [running]    com.diebold.warsaw.user.plist (? 951b4e8c a29cc25a - installed 2017-06-01) [Lookup]

    [loaded]    com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]

    [loaded]    com.skype.skype.shareagent.plist (? 9e64636f 0 - installed 2017-11-28) [Lookup] - /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareag ent.bundle/Contents/MacOS/com.skype.skype.shareagent: Executable not found!

    [running]    com.spigot.ApplicationManager.plist (? a877a014 217327b7 - installed 2017-01-09) Adware!  [Remove/Report]

        ~/Library/Application Support/Spigot/ApplicationManager

    [running]    com.spotify.webhelper.plist (Spotify - installed 2018-01-13) [Lookup]

    [loaded]    com.valvesoftware.steamclean.plist (? 9fdf9898 7ed0c99 - installed 2017-06-22) [Lookup]

    [not loaded]    org.virtualbox.vboxwebsrv.plist (? e782d02b 80915c63 - installed 2018-01-24) [Lookup]

 

User Login Items:

    Dropbox    Aplicativo

        (/Applications/Dropbox.app)

    iTunesHelper    Aplicativo (Apple, Inc. - installed 2018-01-24)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

 

Internet Plug-ins:

    o1dbrowserplugin: 5.41.3.0 (installed 2015-12-15) [Lookup]

    Unity Web Player: UnityPlayer version 5.3.5f1 (installed 2016-05-08) [Lookup]

    Google Earth Web Plug-in: 7.1 (installed 2015-11-27) [Lookup]

    WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2014-08-20) [Lookup]

    AdobeAAMDetect: 3.0.0.0 (installed 2017-11-27) [Lookup]

    FlashPlayer-10.6: 22.0.0.192 (installed 2016-06-21) [Lookup]

    AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-11-29) [Lookup]

    Silverlight: 5.1.30514.0 (installed 2014-08-10) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-12-19)

    Flash Player: 22.0.0.192 (installed 2016-06-21) Outdated! Update

    googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]

    SharePointBrowserPlugin: 14.0.0 (installed 2010-08-25) [Lookup]

    AdobePDFViewer: 18.009.20050 (installed 2017-11-29) [Lookup]

    JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-11-03) Check version

 

User internet Plug-ins:

    npsf_uni: sf 3.3.2.1 (installed 2013-09-16) [Lookup]

    WebEx64: 1.1.0 (installed 2017-02-10) [Lookup]

    npsf_abn: sf 3.3.2.1 (installed 2013-09-16) [Lookup]

 

Safari Extensions:

    [not loaded]    Open in Internet Explorer - Parallels - http://www.parallels.com (installed 2014-11-05)

 

3rd Party Preference Panes:

    Flash Player (installed 2016-06-13) [Lookup]

    FUSE for OS X (OSXFUSE) (installed 2014-10-19) [Lookup]

    Java (installed 2017-11-03) [Lookup]

    Paragon NTFS for Mac ® OS X (installed 2015-03-30) [Lookup]

    Trusteer Endpoint Protection (installed 2017-12-05) [Lookup]

 

Time Machine:

    Skip System Files: NO

    Mobile backups: ON

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 250.79 GB Disk used: 197.80 GB

    Destinations:

        Time_Machine [Local]

        Total size: 400.06 GB

        Total number of backups: 46

        Oldest backup: 16/12/15 03:02

        Last backup: 13/07/16 00:20

        Size of backup disk: Too small

            Backup size 400.06 GB < (Disk used 197.80 GB X 3)

 

        BACKUP2 [Local]

        Total size: 599.73 GB

        Total number of backups: 25

        Oldest backup: 09/01/18 12:53

        Last backup: 10/01/18 16:18

        Size of backup disk: Adequate

            Backup size 599.73 GB > (Disk used 197.80 GB X 3)

 

Top Processes by CPU:

        27%   Google Chrome Helper

Has invited:

howapple - hello

Favor from:


Run EtreCheck again.

 

Click the "Remove/Report" button next to 'One possible adware file found".

 

Screen Shot 2018-01-25 at 14.11.17 PM.png

 

 

Try resetting permissions.

https://support.apple.com/en-us/HT203538

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