headphones not clear when listening to music on new phone

headphones not clear when listening to music on new phone. have tried new headphones and beats which all worked fine on old phone that had hardware issue and was replaced by apple with new 6plus. new 6plus (brand new out of box), headphones have crackle sound.

Has invited:

howapple - hello

Favor from:

test the headset with a computer, tablet or stereo or anything that use the std 3.5mm minijack connector really to check if the issue is with the headset or the connector in your phone.

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