iphone 5

Hello

I bought an iPhone 5 online and the product is stuck ... can you help me ???

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howapple - hello

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Please clarify "stuck"

You are most likely referring to the activation lock

Find My iPhone Activation Lock - Apple Support

Turn off Find My iPhone Activation Lock - Apple Support

That is an anti theft device and cannot be removed without the prior owner's consent and co operation

Contact the prior owner and have them remove the lock per this article

What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

If they cannot or will not - return the phone as it is of no use to you

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