iphone 5

Hello

I bought an iPhone 5 online and the product is stuck ... can you help me ???

2016-05-13 Add comments
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    Please clarify "stuck"

    You are most likely referring to the activation lock

    Find My iPhone Activation Lock - Apple Support

    Turn off Find My iPhone Activation Lock - Apple Support

    That is an anti theft device and cannot be removed without the prior owner's consent and co operation

    Contact the prior owner and have them remove the lock per this article

    What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

    If they cannot or will not - return the phone as it is of no use to you

    2016-05-13 0 0
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