find my iphone will not work get message update your apple id

When I go to icloud on the web on my pc and click on find my iphone, and enter my apple ID and password as prompted, I get the message "update your apple ID" and cannot proceed further. I sometimes get prompt to check if ID valid, and am rejected when I type in my current ID.(I think this is a prompt to obtain ID but I have one) My apple id and password work everywhere else. Consequently I cannot use Find my phone (it does work when I do it on Iphone, but I want it to work on Web on pc when my iphone is lost.)

Thank you

Helen Dake

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howapple - hello

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I think Apple wants you to update your password to a more secure password. Go to and change your password to one that is more secure.

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