ipod 5th invalid response

i have been having a problem with my ipod 5th, when i connect my ipod to my computer via apple cable, i get " itunes could not connect to ipod touch due to an invalid response. i have had this problem before but was fixed by a hard reboot. Now i have done the hard reboot of my ipod 8-10 times and it still says an invalid response. i have restart This is quite frustrating.

everything is updated

i use windows 10

if someone is able to help me i would greatly appreciate it.

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Check your USB connections

If you see error 4005, 4013, or 4014, learn what to do. If you see one of the errors below, you might have a USB connection issue:
13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650
2000, 2001, 2002, 2005, 2006, 2009
An error message that includes, "invalid response"
Use these steps to see if the issue is with your USB cable, USB port, or computer. Try again after each step:
Use the USB cable that came with your device. If you don't have it, try a different Apple USB cable.
Switch to a different USB port on your computer. Don't plug into your keyboard.
Plug into a different computer.
If you still see the error, you can check for other USB issues,

Resolve USB-related alerts in iTunes - Apple Support

issues with third-party security software

Resolve issues between iTunes and third-party security software - Apple Support

, and issues with hardware.

Get help with iOS update and restore errors - Apple Support

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