messages app screen is blank

Screen Shot 2016-01-12 at 2.55.33 PM.png

My messages app gets this blank screen everytime I open it

I was trying to fix it earlier and deleted some files (chat.db, chat.db-shm, chat.db-wal,etc) because it was suggested from another forum post (iMessage on mac not working properly)

Nearly all of the menu bar options are also blank.

Any help would be greatly appreciated.

Has invited:

howapple - hello

Favor from:

Might be a corrupt .plist.

Do a backup, preferably 2 backups on 2 separate drives.

Quit the application.

Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.iChat.plist. Move the .plist to your desktop.

Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.

If the application is the same, return the .plist to where you got it from, overwriting the newer one.

If that doesn’t work, repeat the above but delete the com.apple.imagent.plist

Thanks to leonie and Ralph Johns (UK) for some information contained in this.

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